Tag: contract
All the articles with the tag "contract".
-
Scope Discipline: five rules—client small talk ≠ scope expansion authorization, must go into every future contract
A 5/12 admin class contracted for 1.5 hours ran 2.5 hours (+67%). Root cause: I misread the client's stated topic preference as authorization to expand scope. The lesson became five Scope Discipline rules that must appear in every future enterprise / 1-on-1 / tutoring contract.
-
Scope Discipline 五條——客戶閒談 ≠ scope 擴張授權,未來合約必含
5/12 行政班合約 1.5 小時被自己做成 2.5 小時(+67%),追根究底是把客戶閒談的主題偏好誤解為 scope 擴張授權。教訓寫成五條 Scope Discipline,未來企業案 / 1-on-1 / 家教合約必含。